Consumer Advice

Consumer Advice Prompt Library

Welcome to the Consumer Advice Prompt Library — a collection of prompts to help you navigate consumer-related concerns and make informed decisions. Whether you’re dealing with faulty products, exploring your rights as a consumer, or seeking guidance on resolving disputes, these prompts will assist you. Simply copy and paste the prompts into CitizenAI to access advice on a wide range of consumer topics:

Rights and Responsibilities

What are my rights when purchasing goods or services?
Explain my rights regarding refunds and returns.
How can I identify misleading advertising or deceptive practices?
Provide information about my rights when dealing with door-to-door sales.

Faulty Products and Returns

How can I return or exchange a faulty product?
Explain the process of getting a refund for a defective item.
What are my rights if a product doesn’t meet its advertised specifications?
Guide me through the steps to resolve issues with warranties and guarantees.

Online Shopping and E-commerce

What are my rights when shopping online, especially in case of late deliveries?
How can I protect myself from online scams and fraudulent websites?
Explain the process of canceling an online order or resolving payment disputes.
Provide tips for verifying the legitimacy of online sellers and marketplaces.

Services and Contracts

What can I do if I’m dissatisfied with a service I’ve paid for?
How can I cancel a service contract without incurring penalties?
Explain my rights and options when dealing with unfair contract terms.
Provide guidance on disputing charges for services that were not delivered as promised.

Consumer Disputes and Complaints

How can I effectively escalate a consumer complaint?
What options do I have if a company refuses to resolve my issue?
Explain the process of taking a consumer dispute to a regulatory authority.
Guide me through the steps to prepare a formal written complaint.

Scams and Fraud Prevention

How can I recognize common scams and protect myself from fraud?
What should I do if I’ve fallen victim to a scam or fraudulent scheme?
Explain the process of reporting scams to relevant authorities.
Provide tips for safeguarding personal and financial information from identity theft.

Financial Services and Banking

How can I dispute unauthorized transactions on my bank account?
Explain the process of resolving errors on credit card statements.
What are my rights when dealing with debt collection agencies?
Guide me through the steps to file a complaint against a financial institution.

Other Consumer Concerns

Can you provide information about my rights when dealing with telemarketers?
How can I navigate issues related to unsolicited goods or services?
What resources are available for individuals facing consumer-related legal issues?
Guide me through the process of dealing with faulty products that pose safety risks.

Feel free to use these prompts to explore a variety of consumer-related topics with CitizenAI. Copy and paste the prompts to receive advice and insights tailored to your specific consumer concerns.